Futon John's Furniture

There are two (2) ways you may be able to see the furniture before you buy. Some of my suppliers/vendors allow me to bring guests into their showroom. I can find out if what you want is on display before we go there. You are not obligated to buy anything just because we go to the showroom. The only other way for you to see the funiture first is if you happened to see it somewhere else.

The only reason prices are not shown is because we sell below the manufacturer's suggested retail price. If you seen an advertised price, whether it's on the internet, a weekly ad in some newspaper or some advertised "holiday sale", more than likely, our everyday low prices will save you money!! You now have a friend in the furniture business!!

We do apologize, but refunds will only be given on a case-by-case basis and at the sole discretion of Futon John's Furniture. For the most part we don't give refunds. Simply stating, "the quality's not up to my standard, the color is different then the picture, it doesn't match my decor, one of the items came damaged/defective so this is unacceptable and I want a refund on my entire order"! Please, be sure that what you order is what you want, that it matches your decor and if you have any doubt about quality, color, size, etc. ask questions until you are absolutely sure before you buy. We don't want you to buy something you may not want or be happy with. Be very careful with companies that offer refunds, almost always they will charge a restocking fee, no refund on the shipping/delivery charge and you must ship/deliver back to them at your expense!  They also make it such a burden to get a refund with RMA's and please allow so much time to get your refund. By the time you get your refund, you'll be lucky if you get back 1/2 of what you paid!! That's not a refund! That's a rip-off!!!

Please call us right away and let us know what is damaged/defective or missing, if you haven't assembled it, don't. Please take pictures of the damage/defect and e-mail them to us right away. You paid for brand new furniture and that is what you will get. Also, replacing the damaged/defective item is a priority to us. We know how aggravating and disappointing it is to buy something brand new that's damaged and we will take care of all damages/defects as quickly as possible! To help avoid this, we recommend that you request us to inspect all items before delivery. There is no charge for having us inspect your order but unless you request this we will not open boxes unless damage to the outside box is visible and it is likely what's inside is also damaged. In most cases, we will have the damaged/defective or missing item/s replaced within 5 business days from when you notified us.

That depends on the competitor's pricing. Here's a couple examples we got from the internet from 10-23-2012: Linen-and-Things  Louis Phillipe Nightstand Item # CM7825CH-N their price $120 includes free shipping, not sure about tax, you would save $30 with Futon John's Furniture compared to their price, Our price includes tax but not delivery. Here is their web address so you can check for yourself: http://www.lnt.com/brands/16939/1/import-direct-furniture.html. Compared to Home Furniture Showroom their price $119.99 free shipping included, not sure about tax, you would save $29.99 by buying from us. If either company charges you sales tax then you would save even more! Again, here is Home Furniture Showroom's web address: http://www.homefurnitureshowroom.com/furniture-of-america-bedroom-furniture_981_m1683.html   This is a sneaky way of telling you my price without listing it! If you would like a quote, so you will know the total price including sales tax, delivery and assembly contact us. We would be very happy to give you a quote and e-mail it to you so you can have it in writing! I don't think too many places will match my price and will find some excuse why they won't!!! Even the companies that offer price matching "guarantees!!!"